Terms of service

These terms govern use of Nestly Family Coordination. By using the service you agree to these terms.

Operator

The service is operated by Omer Mazor from Israel. Contact: omazor1@gmail.com.

Service scope

Nestly Family Coordination provides a household coordination service for a linked internal pilot household. The service accepts WhatsApp messages and returns structured items such as events, tasks, notes, and preparation needs. The service is not a substitute for professional advice of any kind.

Acceptable use

• Do not use the service for emergencies or safety-critical decisions.
• Review important dates, tasks, and reminders before relying on them.
• Do not submit data you are not authorised to share.
• Do not use the service for medical, legal, financial, or child-safety decision-making.
• Do not use the service to spam, harass, or deceive other people.

Customer eligibility

The service is intended for adults (18+) acting as a household organiser or coordinator. Users must be manually linked to the pilot, must provide accurate contact information, and must be authorised to share any household information they submit.

Pilot participation

During the pilot phase, the service is provided only to linked internal pilot participants. Access may be paused, reset, or withdrawn to protect service quality, privacy boundaries, or provider-policy compliance.

Service control commands

The linked WhatsApp user may send STOP/עצור to pause the service for that identity, START/התחל to resume it, and HELP/עזרה to receive support instructions.

Availability

We work to keep the service available and reliable, but we do not offer a formal uptime guarantee during the pilot phase. Service levels for post-pilot commercial plans will be published alongside pricing.

Support and escalation

Support and escalation requests may be sent to omazor1@gmail.com. See the contact page for response targets.

Liability

To the maximum extent permitted by law, Nestly Family Coordination and its operator are not liable for indirect or consequential losses arising from use of the service. Nothing in these terms limits liability that cannot be limited by law.

Termination

Either the customer or the operator may terminate access at any time. On termination, the customer may request export or deletion of their data via the data deletion process.

Governing law

These terms are governed by the laws of Israel.

Last updated: 2026-04-24