Privacy notice
Nestly Family Coordination is built around private-by-default household coordination. This notice explains what data the service processes, how it is used, and how to exercise your rights.
Controller
The service is operated by Omer Mazor from Israel. Contact: omazor1@gmail.com.
Data we process
- Linked channel identity data for each adult pilot participant, including phone number normalization and consent state.
- Messages submitted to the service by linked pilot participants.
- Structured items we extract, plus memory facts, correction events, and share events needed to run the coordination flow.
- Shared household context only when an adult explicitly uses the share flow.
- Account and support metadata needed to operate and secure the service.
How data is used
Data is used solely to deliver, secure, support, and improve the coordination service. We do not sell data and do not use household data for personalised advertising or profiling.
Lawful basis
Processing is carried out on the basis of the customer's request and consent to use the service, and on the basis of the operator's legitimate interest in providing and securing the service.
Service providers (sub-processors)
The service uses a small set of third-party providers under contract to deliver core functionality:
- OpenAI — language model processing of inbound messages, used strictly for structured extraction.
- Supabase — hosted database and authentication storage.
- Render — application hosting.
- Meta Platforms Ireland — WhatsApp Business Platform, where a customer chooses to use that channel.
Private and shared context
Private and household contexts are stored in separate logical workspaces. Private context is not merged into household context without an explicit share action by an adult pilot participant.
Retention
Raw webhook payloads are cleared after 14 days. Message text in the canonical messages table is cleared after 90 days. Structured household items, memory facts, correction events, and share events are retained until deletion is requested or the internal pilot ends.
Opt-out and support keywords
STOP or עצור pauses the pilot for the linked WhatsApp identity. START or התחל resumes it. HELP or עזרה returns support instructions. These commands are service controls, not marketing preferences.
Children
Nestly Family Coordination is intended for use by an adult customer. It is not a child-facing service. Adults should not submit unnecessary sensitive information about minors and should only share information they are authorised to share.
Your rights
Customers may request access, correction, portability, or deletion of their data by contacting omazor1@gmail.com. See the data deletion page for the request format.
International transfers
Some sub-processors may process data outside Israel. Where this occurs, it is governed by the relevant contractual safeguards required by those providers.
Changes to this notice
Material changes to this notice will be communicated to active pilot participants before they take effect.
Last updated: 2026-04-24