Talk to us.
Nestly Family Coordination is operated by a small team. All support, privacy, and pilot-operations requests go to the same inbox and are answered by a real person.
- Business contact
- omazor1@gmail.com
- Support hours
- Mon–Fri, 09:00–18:00 local time (Israel). Best-effort outside these hours.
- Response target
- Within 2 business days for pilot customers.
- Operator
- Omer Mazor
- Jurisdiction
- Israel
- WhatsApp keywords
- STOP / עצור, START / התחל, HELP / עזרה
What to include
- Support: what happened, when, and the phone number or account identifier used.
- Privacy / deletion: see the data deletion page for the exact identifiers we need.
- Command issues: include the item reference, the exact command you sent, and whether the item was private or shared.
Escalation
If a request has not been answered within 5 business days, reply to your original thread with the word escalate in the subject line and it will be routed to the operator.
Last updated: 2026-04-24